What is Stillwhite's Buyer Service Fee?

The Buyer Service Fee may be applied to some purchases where Stillwhite processes payments. This fee offers several key benefits to ensure a secure and satisfying buying experience.

Purchase Protection

With the Buyer Service Fee, you are covered under our purchase protection policy. If the item you receive is not as described, you can file a dispute, and we will work to resolve the issue or refund your money. This gives you confidence that you will receive the dress you expect.

Guaranteed Delivery

The fee also guarantees the delivery of your wedding dress. If your dress does not arrive safely, you will get your money back. This ensures that your purchase is protected throughout the shipping process.

Dedicated Customer Support

When you pay the Buyer Service Fee, you gain access to our dedicated customer support team. We are here to assist you with any questions or issues, providing timely and effective solutions to make your experience smooth and enjoyable.